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作者：Dayarian, Iman; Pazour, Jennifer
作者单位：University of Alabama System; University of Alabama Tuscaloosa; Rensselaer Polytechnic Institute
摘要：Omni-channel services, such as buy-online-pick-up-from-store, transfer the in-store logistics once completed by shoppers to retailers. To cost-effectively meet the high demands for such pickup services, we introduce a crowdsourced order-fulfillment policy that deploys in-store customers to pick items for online orders while completing their own personal shopping. As opposed to existing store fulfillment policies, this new concept utilizes in-store customers to help, not constrain, dedicated pi...
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作者：Kraft, Tim; Valdes, Leon; Zheng, Yanchong
作者单位：North Carolina State University; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; Massachusetts Institute of Technology (MIT)
摘要：Consumers are becoming more knowledgeable about companies' social responsibility (SR) practices. As a result, they are increasingly skeptical when companies do not provide clear information about these practices. One way to overcome this skepticism is to strengthen consumer trust through improved supply chain transparency. To create transparency requires a company to both gain visibility into its supply chain and disclose information to consumers. However, the current SR literature has only fo...
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作者：Salem, Mojtaba; Van Quaquebeke, Niels; Besiou, Maria
作者单位：Technical University of Munich
摘要：Many field office leaders contend that authoritarian leadership improves the performance of humanitarian operations. The common narrative is that authoritarian leadership helps aid workers more quickly adapt to changes and thus deliver better job performance (e.g., by improving operations in their field office). However, given that field reports often highlight extant leadership as the source of serious operational failures, could leaders with an authoritarian style be part of the problem? We ...
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作者：Cohen, Maxime C.; Huang, Nina; Li, Meng; Pavlou, Paul A.
作者单位：McGill University; University of Miami; University of Houston System; University of Houston
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作者：Astvansh, Vivek; Wang, Yen-Yao; Shi, Wei
作者单位：Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Indiana University System; Indiana University Bloomington; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Indiana University System; Indiana University Bloomington; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Auburn University System; Auburn University; University of Miami
摘要：Does the news media's reporting of the safety (or the lack thereof) of a firm's products impact managers' voluntary recalls of the products? The current article empirically answers this question in the context of safety defects in vehicles of 22 manufacturers from June 2009 to December 2020 in the United States. Results show that the volume of news reports about safety in a manufacturer's products increases voluntary recalls by managers. Further, the negativity in these news reports strengthen...
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作者：Zhou, Minglong; Sim, Melvyn; Lam, Shao-Wei
作者单位：Fudan University; National University of Singapore; Singapore General Hospital
摘要：We study the problem of advance scheduling of ward admission requests in a public hospital, which affects the usage of critical resources such as operating theaters and hospital beds. Given the stochastic arrivals of patients and uncertain usage of resources, it is often infeasible for the planner to devise a risk-free schedule to meet these requests without violating resource capacity constraints and creating adverse effects that include healthcare overtime, long patient waiting times, and be...
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作者：Firouz, Mohammad; Li, Linda; Keskin, Burcu B.
作者单位：University of Alabama System; University of Alabama Birmingham; Missouri State University; University of Alabama System; University of Alabama Tuscaloosa
摘要：In this paper, we discuss fleet size decisions of an equipment rental firm. The availability of the rental equipment depends on the fleet size of the firm and has a direct impact on its profitability. In our setting, we allow for partial backordering, reneging, and finite commitment capacity. Moreover, we explicitly consider the breakdown possibility of the available equipment fleet. We develop an efficient recursive algorithm to solve the underlying two-dimensional stochastic single-player mo...
