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作者：Baron, Opher; Economou, Antonis; Manou, Athanasia
作者单位：University of Toronto; National & Kapodistrian University of Athens
摘要：Strategic customers typically patronize service systems at a higher rate than the socially optimal one. Much literature has focused on inducing customers to join such systems at this latter rate. This entire literature considers nonidling policies that are the focus of queueing theory. We demonstrate that strategically imposing delays into service systems can improve the social welfare using the M/G/1 queue with orbit. This versatile queueing model has been extensively studied from a performan...
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作者：Hu, Qiaohai (Joice)
作者单位：Colorado School of Mines; Dongbei University of Finance & Economics
摘要：This paper studies whether risky borrowing will induce a supplier to expand capacity and thus mitigate a capacity underinvestment problem in supply chains. It demonstrates that the relationship between capacity and capital structure is not as simple as the existing literature suggests. If the supplier is very powerful, it will use a mixed capital structure and build less capacity than if it were equity financed. If the buyer is very powerful, the supplier will use all debt financing and overbu...
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作者：Kokkodis, Marios; Lappas, Theodoros; Kane, Gerald C.
作者单位：Boston College; Athens University of Economics & Business
摘要：E-commerce platforms struggle to create and maintain high-quality reputation systems. One promising option is purchase verification, which confirms that the user reviewing a product purchased the product from the platform. Previous works comparing platforms that require purchase verification with platforms that do not offer purchase verification found that review manipulation is easier in the latter. But what happens in platforms where purchase verification is optional? In such platforms, ther...
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作者：Sajeesh, S.; Araz, Ozgur M.; Huang, Terry T-K
作者单位：University of Nebraska System; University of Nebraska Lincoln; University of Nebraska System; University of Nebraska Lincoln; City University of New York (CUNY) System
摘要：Public health agencies have designed and implemented interventions to control the global obesity epidemic using healthfulness messaging and policy changes such as taxation. These changes in the policy environment and marketplace dynamics have shifted consumer trends and have challenged food producers in the industry. The following questions are considered in the food industry in such a context: (i) Should firms offer similar or very different quality offerings? (ii) How should a firm's positio...
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作者：Jost, Peter-J; Ressi, Anna
作者单位：WHU - Otto Beisheim School of Management; WHU - Otto Beisheim School of Management
摘要：This paper considers price competition in a market where two firms sell a homogeneous service to a continuum of customers differing with respect to some exogenous characteristic. Our paper's novelty consists of explicitly acknowledging a distinctive property of many services in that firms incur customer-specific service costs after the contract is signed. Hence, not only the customers' willingness-to-pay and as such demand but also the firms' supply are related to customer characteristics. In ...
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作者：Sapra, Amar; Jackson, Peter L.
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Bangalore; Singapore University of Technology & Design
摘要：Motivated by the potential growth of capacity markets due to 3-D manufacturing, we examine the integration of long- and short-term contracts for a capacity marketplace. In the marketplace, manufacturers and suppliers first participate in long-term contracts in which manufacturers reserve capacity at one or more suppliers. Subsequently, manufacturers and suppliers trade in a spot market to fulfill residual demand and sell residual capacity, respectively; in the spot market, the equilibrium pric...
