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作者：Kumar, Subodha; Qiu, Liangfei; Sen, Arun; Sinha, Atish P.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; State University System of Florida; University of Florida; Texas A&M University System; Texas A&M University College Station; Mays Business School; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：Care coordination involves shaping patient care activities and sharing information among all participants concerned with a patient's care to achieve safe and effective care. The objectives of care coordination are to promote sharing of patients' clinical information, keep patients and families informed, and manage effective referrals and care transitions. Failures in care coordination account for a large amount of waste per year in the United States. Many innovative healthcare organizations ha...
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作者：Wang, Zhongbin; Liu, Yunan; Fang, Lei
作者单位：Tianjin University; North Carolina State University; Nankai University
摘要：We study a vacation queueing model where an arriving customer, upon finding the server to be on vacation, is offered an opportunity to pay a fee to instantaneously end the server's vacation, which is referred to as pay-to-activate-service (PTAS). If no one utilizes PTAS, the service will automatically resume when the system's workload reaches a critical level. We investigate customers' equilibrium strategies: (i) joining or balking and (ii) if joining, accepting PTAS or rejecting PTAS, in resp...
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作者：Mukhopadhyay, Soumya; Kumar, V; Sharma, Amalesh; Chung, Tuck Siong
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad; St. John's University; Indian School of Business (ISB); MICA; Texas A&M University System; Texas A&M University College Station; Mays Business School; ESSEC Business School
摘要：Online user-generated reviews have received significant importance in the literature as they help consumers make consumption decisions. However, despite significant developments in this domain in the past decade, little attention has been paid to how narrative aspects of reviews affect consumers' consumption decisions and, consequently, influence sales. A narrative can be defined as a sequentially structured discourse that provides an understanding of the events that unfold around the narrator...
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作者：He, Yuhong; Ray, Saibal; Yin, Shuya
作者单位：California State University System; California State University Fullerton; McGill University; University of California System; University of California Irvine
摘要：In distribution channels, the growing popularity of downstream retailers is a cause of both delight and despair for their upstream suppliers. While such retailers can generate more sales for the suppliers, they may also have higher leverage during any bargaining. This paper uses an analytical model to explore how a supplier's preference about the structure of her retail distribution channel is shaped by (1) the level of substitutability between the end products sold by the retailers, (2) the c...
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作者：Liu, Bingsheng; Zhu, Wenwen; Shen, Yinghua; Chen, Yuan; Wang, Tao; Chen, Fengwen; Liu, Maggie Wenjing; Zhou, Shi-Hao
作者单位：Tianjin University; Chongqing University; Chongqing University; Tsinghua University
摘要：Sellers are conventionally generous with their return policies for valuation-uncertain products, such as experience products and new products. However, with the development of online review platforms, an increasing number of consumers are engaging in social learning by referring to others' reviews to reduce valuation uncertainty. In this study, we investigate how social learning interacts with sellers' return policies. There are three main conclusions. First, when sellers have a relatively hig...
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作者：Jakubik, Johannes; Feuerriegel, Stefan
作者单位：Helmholtz Association; Karlsruhe Institute of Technology; University of Munich
摘要：Ending the HIV/AIDS epidemic is an important target of the United Nations Sustainable Development Goals (SDGs). To achieve it, countries worldwide donate large amounts of development aid (USD 15.18 billion annually). However, current practice in allocating development aid is largely based on decision heuristics and thus subject to inefficiencies. To address this problem, we aim to support managers of funding bodies in identifying cost-effective allocations of development aid and thus develop a...
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作者：Zhang, Juzhi; Sethi, Suresh P.; Choi, Tsan-Ming; Cheng, T. C. E.
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Texas System; University of Texas Dallas; National Taiwan University; Hong Kong Polytechnic University
摘要：In recent years, research on supply chain coordination (SCC) with risk-averse agents has received much attention. Previous studies are primarily concerned with the coordination of a single manufacturer-single retailer supply chain using different definitions of SCC. What is lacking is a comprehensive analysis of the achievability of SCC. In this paper, we provide a systematic analysis of SCC with risk-averse agents. We see that three definitions of SCC have been proposed in the literature to i...
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作者：Mehta, Sameer; Dawande, Milind; Janakiraman, Ganesh; Mookerjee, Vijay
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; University of Texas System; University of Texas Dallas
摘要：The unprecedented rate at which data are being generated has led to the growth of data markets where valuable data sets are bought and sold. A salient feature of this market is that a data-buyer (agent) is endowed with multidimensional private information, namely, her ideal record that she values the most and how her valuation for a given record changes as its distance from her ideal record changes. Consequently, the revenue-maximization problem faced by a data-seller (principal), who serves m...
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作者：Li, Rong; Song, Jing-Sheng Jeannette; Sun, Shuxiao; Zheng, Xiaona
作者单位：Syracuse University; Duke University; Minjiang University; Peking University
摘要：In 2020, inventory shrinkage eroded $61.7 billion profit in the U.S. retail industry. Unfortunately, fighting inventory shrinkage to protect retailers' already slim profits is challenging due to unknown shrinkage rates and invisible inventory levels. While the latter has been studied in the literature, the former has not. To deal with this challenge, we introduce two new features to the Bayesian inventory models: (1) interleaving customer and theft arrival processes that contribute to actual s...
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作者：Ergun-Sahin, Busra; Gunes, Evrim Didem; Kocabiyikoglu, Ayse; Keskin, Ahmet
作者单位：Koc University; Sabanci University; Ankara Yildirim Beyazit University
摘要：We study the relationship between workload and the test ordering behavior of physicians in an operational context where examination can be finished with a test order. We define workload in two forms: the unfinished workload, that is, the work waiting to be completed, and the finished workload, that is, the already completed work since the beginning of the work day. We investigate their effect on the probability of a test order and the number of tests ordered for a patient who receives a test o...
