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作者:Somanchi, Sriram; Kanuri, Vamsi K.; Telang, Rahul
作者单位:University of Notre Dame; Carnegie Mellon University
摘要:The financial industry is plagued with account-based fraudulent transactions in which perpetrators surreptitiously siphon away money from customer accounts. To address this recurrent problem, service operations teams at financial institutions (e.g., the fraud detection and mitigation teams) spend millions yearly identifying perpetrators, attributing blame, and averting customer churn. However, in the vast majority of cases, the service operations teams cannot trace fraudulent transactions back...
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作者:Jakhu, Gaurav; Chowdhury, Prabal Roy
作者单位:Indian Institute of Management (IIM System); Indian Institute of Management Bangalore; Indian Statistical Institute; Indian Statistical Institute Delhi
摘要:Dominant online platforms are increasingly collecting user-specific data across multiple markets, raising red flags as regards privacy, as well as potential anti-competitive abuses. We analyze competition among two platforms, with one platform collecting data in market 1 where it is dominant, using it to improve its competitive edge in market 2 where it competes in both prices and advertisements with the other platform. Our analysis unearths a novel anti-competitive effect of competition-that ...
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作者:Jang, Hongseok; Zheng, Quan; Pan, Xiajun Amy
作者单位:Tulane University; Chinese Academy of Sciences; University of Science & Technology of China, CAS; State University System of Florida; University of Florida
摘要:Currently, major online retail platforms, such as Amazon and JD, provide both conventional reselling channels and online marketplaces (i.e., agency channels), enabling their suppliers to encroach more efficiently than the traditional self-established direct channel. We construct a parsimonious model of a bilateral monopoly supply chain where the supplier can encroach through online marketplaces as both reselling and agency channels are available. Surprisingly, the encroachment option does not ...
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作者:Jung, Seung Hwan; Dong, Lingxiu; Kim, Dongnyoung; Qiu, Yunzhe
作者单位:Yonsei University; Washington University (WUSTL); California State University System; California State University San Marcos; Peking University
摘要:We study the impact of government financing designed to promote clean technology advancement. Government financing offers loans for financially constrained firms that manufacture and market clean-technology products. We build an analytical model to explore the impact of such government financing in the presence of market uncertainty. Our analysis shows that compared to prevalent commercial financing schemes such as bank financing and equity financing, government financing encourages firms to p...
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作者:Loske, Dominic; Klumpp, Matthias; De Vries, Jelle; Buehrmann, Andrea D.; Giese, Julia; Luebke, Joachim
作者单位:Technical University of Darmstadt; Polytechnic University of Milan; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; University of Gottingen; University of Gottingen; RWTH Aachen University; Technical University of Darmstadt
摘要:Language system diversity is a source of individual differences. Research on human cognition has established that writing direction influences non-linguistic mental schemata such as spatial orientation. However, there is little empirical evidence of its impact on task performance. We examine whether task performance in manual order-picking is higher when the in-aisle travel direction follows the writing direction of order pickers. We conducted this study in cooperation with a German brick-and-...
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作者:Sodhi, ManMohan S.
作者单位:City St Georges, University of London
摘要:While government regulation or company policy can be used to curtail discrimination at work, it is hard to regulate away negative experiences like microaggression or perceptions of discrimination against minority employees in hiring and promotion. Using data from interviews with minority ethnic staff at a UK university, I present evidence of microaggression and minority employees feeling excluded and posit that perceptions of discriminatory policy engender negative perceptions of the organizat...
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作者:Zhong, Huaiyang; Wang, Guihua; Dai, Tinglong
作者单位:Virginia Polytechnic Institute & State University; University of Texas System; University of Texas Dallas; Johns Hopkins University; Johns Hopkins University
摘要:The coronavirus disease 2019 (COVID-19) pandemic led to sharp declines in public transit ridership, resulting in budget shortfalls and service cuts that disproportionately affect vulnerable riders who lack alternative transportation options. Understanding the effect of vaccination on public transportation demand is important for planning for demand recovery as vaccination efforts progress. This study examines this effect, with a particular focus on heterogeneous effects across population group...
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作者:Wu, Chunlin; Hu, Xiao; Guo, Xuanhao; Ning, Xin; Hui, Chun
作者单位:Beihang University; Beihang University; Dongbei University of Finance & Economics; University of Hong Kong
摘要:In the competitive landscape of modern business, tacit knowledge (TK) sharing has emerged as a critical enabler of innovation and transformation, particularly within the realm of operations management. In this context, the efficient flow of TK is essential for optimizing processes, promoting technology development, and sustaining competitive advantage. While the role of workplace friendship in facilitating TK sharing has been well-documented, there is a common misconception that close personal...
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作者:Lin, Hongyuan; Li, Xiaobo; Liu, Fang
作者单位:Chinese Academy of Sciences; University of Science & Technology of China, CAS; National University of Singapore; Durham University
摘要:Order splitting is one of the key issues in the e-commerce order fulfillment process. It increases operational costs, elevates carbon emissions, and compromises customer satisfaction. This article focuses on determining the product assortments to store within the multi-warehouse logistics network to minimize the total number of split orders subject to cardinality constraints. We show that this minimizing split orders (MSO) problem is NP-hard and demonstrate that even finding an optimal order f...
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作者:Xue, Gang; Ren, Long; Yan, Xiaojie; Cui, Ziruo; Gong, Daqing; Chen, Jian
作者单位:Beijing Jiaotong University; Tsinghua University; University of International Business & Economics; Tsinghua University
摘要:Spatial unfairness in spatiotemporal forecasting tasks can lead to critical issues, for example, inefficient resource allocation during pandemics or air pollution crises, exacerbating the spread of diseases or increasing exposure to pollution. The existing fair forecasting methods often struggle with spatiotemporal data that lack clear sensitive attributes and exhibit dynamic complexity. A pseudogrouping adversarial machine learning method that combines a spatiotemporal clustering-based pseudo...