CAN GOVERNMENT INFORMATION-SYSTEMS BE INFLEXIBLE TECHNOLOGY - THE OPERATIONAL STRATEGY REVISITED
成果类型：
Article
署名作者：
COLLINGRIDGE, D; MARGETTS, H
署名单位：
University of London; London School Economics & Political Science
刊物名称：
PUBLIC ADMINISTRATION
ISSN/ISSBN：
0033-3298
DOI：
10.1111/j.1467-9299.1994.tb00999.x
发表日期：
1994
页码：
55-72
关键词：
摘要：
Recent failures of government information systems to achieve their objectives have highlighted the risk involved in large-scale information technology projects. This article looks at one example, the computerization of the UK social security system, in the light of recent discussions of large-scale technologies and the particular problem of inflexible technologies as defined by Collingridge. It is argued that large-scale government computing projects can fit the criteria of inflexible technologies, although this is not an inherent feature of information technology. There are always more flexible alternatives available: this is illustrated using examples from both private and public organizations.
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