Benchmarking in the public sector: A critical conceptual framework

成果类型:
Article
署名作者:
Triantafillou, Peter
署名单位:
Roskilde University
刊物名称:
PUBLIC ADMINISTRATION
ISSN/ISSBN:
0033-3298
DOI:
10.1111/j.1467-9299.2007.00669.x
发表日期:
2007
页码:
829-846
关键词:
摘要:
How can we critically address benchmarking? By conceptualizing benchmarking as a normalizing governing technology, a space is cleared for analysing some of the power relations brought into play in benchmarking activities. As a device of power, benchmarking depends upon the production of normalizing knowledge and the freedom or self-governing capacities of those who are benchmarked. The fruitfulness of this conception is illustrated through an example from the Danish hospital system.
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