THE 'NEW PUBLIC GOVERNANCE' AND EMPLOYABILITY SERVICES IN AN ERA OF CRISIS: CHALLENGES FOR THIRD SECTOR ORGANIZATIONS IN SCOTLAND

• 成果类型: Article
• 署名作者: Lindsay, Colin; Osborne, Stephen P.; Bond, Sue
• 署名单位: University of Strathclyde; University of Edinburgh; Heriot Watt University
• 刊物名称: PUBLIC ADMINISTRATION
• ISSN/ISSBN: 0033-3298
• DOI: 10.1111/padm.12051
• 发表日期: 2014
• 页码: 192-207
• 关键词: voluntary sector; to-work; uk; partnership; procurement; management; GOVERNMENT

摘要

Third sector organizations (TSOs) have emerged as key players in the delivery of public services to assist jobless people to improve their employability and move from welfare to work. Drawing on in-depth research with employability providers in Scotland, this article explores how TSOs have responded to the challenges of a rapidly changing public services environment. Specifically, we use the concept of the New Public Governance' to explore TSOs' relationships with UK, devolved and local government stakeholders. TSOs demonstrated a pragmatic approach to shaping their services to reflect the priorities of public funders, and identified some opportunities arising from the new emphasis on localism'. However, the evidence suggests that opportunities for collaboration at times remained constrained by certain forms of contractualism' and top-down performance management. Based on the evidence, lessons for future policy and practice are considered.