Multiple public service performance indicators: Toward an integrated statistical approach
成果类型：
Article; Proceedings Paper
署名作者：
Martin, S; Smith, PC
署名单位：
University of York - UK
刊物名称：
JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY
ISSN/ISSBN：
1053-1858
DOI：
10.1093/jopart/mui036
发表日期：
2005
页码：
599-613
关键词：
摘要：
Public service organizations usually produce multiple outputs, measured on different scales, giving rise to a suite of performance indicators. The traditional approach to statistical analysis of organizational performance has been to develop a separate regression model for each performance indicator. This piecemeal approach, the article argues, may discard valuable information, as it ignores potentially important relationships between individual performance measures. We therefore propose modeling an organization's performance measures simultaneously, using the methods of seemingly unrelated regressions. The approach implicitly introduces a latent organizational variable into the regressions and may therefore economize on the need to assemble explicit measures of organizational characteristics. The method is illustrated using an example from English public hospitals.
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