Examining the Links between Senior Managers' Engagement in Networked Environments and Goal and Role Ambiguity

• 成果类型: Article
• 署名作者: Davis, Randall S.; Stazyk, Edmund C.
• 署名单位: Southern Illinois University System; Southern Illinois University; State University of New York (SUNY) System; University at Albany, SUNY
• 刊物名称: JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY
• ISSN/ISSBN: 1053-1858
• DOI: 10.1093/jopart/muv023
• 发表日期: 2016
• 页码: 433-447
• 关键词: Public management; ROLE-CONFLICT; WORK MOTIVATION; performance; PRIVATE; service; bureaucracy; governance; strategies; benefits

摘要

Public management scholars consistently argue that public organizations must now deliver services in the context of networks that span multiple jurisdictions and sectors and that they are subjected to greater degrees of goal and role ambiguity as compared to private organizations. Yet, limited research examines the degree to which these phenomena are connected. We seek to develop a perspective that merges these two research traditions by asserting that the extent to which managers engage their networked environment clarifies their interpretations of goals and work roles within the home organization. Findings from a series of structural equation models reveal that increases in perceived goal clarity are associated with increased engagement with actors in the networked environment, and increased interaction in networked environments is associated with enhanced role clarity by virtue of clarifying organizational goals.