A Systems Theory Approach to Innovation Implementation: Why Organizational Location Matters

• 成果类型: Article
• 署名作者: Moldogaziev, Tima T.; Resh, William G.
• 署名单位: University System of Georgia; University of Georgia; University of Southern California
• 刊物名称: JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY
• ISSN/ISSBN: 1053-1858
• DOI: 10.1093/jopart/muv047
• 发表日期: 2016
• 页码: 677-692
• 关键词: public management innovation; employee empowerment; empirical-analysis; GOVERNMENT; diffusion; adoption; sector; POLICY; MODEL; determinants

摘要

In this study, we evaluate the success of adopted innovations in public organizations as a function of the relative source of innovation vis-a-vis the organizational environment. We argue that the source of innovation will be varyingly associated with subsequent perceptions of implementation success depending on locational characteristics of the source and the innovation's outcome locus. Neither top-down nor bottom-up arguments of implementation offer a complete picture of perceived implementation success of public sector innovations. Rather, in addition to the vertical perspective (top-down versus bottom-up) of implementation success, it is the relative proximity the source has to the related process or result that matters, which is represented by a horizontal perspective (organization's core versus organizational boundary or external environment). Our empirical results offer evidence that this expected configuration of relationships, consisting of both vertical and horizontal perspectives simultaneously, indeed exists in the public sector.