Organizational Capability in the Public Sector: A Configurational Approach

• 成果类型: Article
• 署名作者: Andrews, Rhys; Beynon, Malcolm J.; McDermott, Aoife M.
• 署名单位: Cardiff University
• 刊物名称: JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY
• ISSN/ISSBN: 1053-1858
• DOI: 10.1093/jopart/muv005
• 发表日期: 2016
• 页码: 239-258
• 关键词: QUALITATIVE COMPARATIVE-ANALYSIS; resource-based view; comparative-analysis qca; DYNAMIC CAPABILITIES; management; size; performance; turnover; LEVEL; governments

摘要

This article brings together resource-based theory and contingency theory to analyze organizational capability in the public sector. Fuzzy-set qualitative comparative analysis is used to identify configurations of organizational attributes (department size, structural complexity, agencification, personnel instability, use of temporary employees), associated with high and low organizational capability in UK central government departments. Findings identify a single core configuration of organizational attributes associated with high capability departments-low structural complexity and personnel stability. Two core configurations are associated with low capability departments-personnel instability and the combination of structural complexity and departmental agencification. Based on the configurations evident in successful and struggling organizations, discussion illuminates potential organizational design strategies to improve public sector organizational capability.