JPART Virtual Issue on Citizen-State Interactions in Public Administration Research

• 成果类型: Article
• 署名作者: Jakobsen, Morten; James, Oliver; Moynihan, Donald; Nabatchi, Tina
• 署名单位: Aarhus University; University of Exeter; University of Wisconsin System; University of Wisconsin Madison; Syracuse University
• 刊物名称: JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY
• ISSN/ISSBN: 1053-1858
• DOI: 10.1093/jopart/muw031
• 发表日期: 2019
• 页码: E8-E15
• 关键词: initiated contacts; performance evidence; satisfaction; services; DISCONFIRMATION; PARTICIPATION; expectations; GOVERNMENT; coproduction; DEMOCRACY

摘要

In this virtual issue, we bring together a collection of research articles that-although not usually grouped together-all illustrate the importance of citizen-state interactions. Specifically, we include articles that directly incorporate citizens' perceptions, attitudes, experiences of, or behavior related to public administration. About 10% of all JPART articles over the life of the journal so far (1991-2015) met our inclusion criteria. Of those articles, we selected seven for this virtual issue on the basis that they have offered important insights into citizen-state interaction at different stages of the policy cycle. We argue that public administration scholarship should focus much more on the role of citizens and citizen-state interactions at all stages of the policy cycle. This research should focus both on the different forms of interaction citizens have with administrators, and the outcomes of these interactions, for bureaucracy and for citizens themselves.