Parsing the impact of E-government on bureaucratic corruption

• 成果类型: Article
• 署名作者: Kalesnikaite, Vaiva; Neshkova, Milena, I; Ganapati, Sukumar
• 署名单位: Clemson University; State University System of Florida; Florida International University
• 刊物名称: GOVERNANCE-AN INTERNATIONAL JOURNAL OF POLICY ADMINISTRATION AND INSTITUTIONS
• ISSN/ISSBN: 0952-1895
• DOI: 10.1111/gove.12707
• 发表日期: 2023
• 关键词: participation; TRANSPARENCY; perceptions; DISCRETION; SYSTEM; trust

摘要

Prior research has examined the effect of e-government on corruption but has only considered perceived political corruption that differs from the actual corruption that citizens experience in their routine encounters with street-level bureaucrats. This study focuses on petty corruption and delineates the underlying mechanism through which e-government aids in curbing it. We argue that online service delivery reduces corruptibility on both sides-bureaucrats and citizens-by limiting the frequency of their interactions. To test this theoretical expectation, we vary the conditions under which petty corruption occurs. Using data from Latin America and the Caribbean, a region riddled with corruption, we demonstrate that e-government significantly reduces bureaucratic corruption, but only for services where direct contact between citizens and street-level bureaucrats can be avoided.