Improving Complex Audit Judgments: A Framework and Evidence*†

• 成果类型: Article
• 署名作者: Griffith, Emily E.; Kadous, Kathryn; Young, Donald
• 署名单位: University of Wisconsin System; University of Wisconsin Madison; Emory University; Indiana University System; Indiana University Bloomington
• 刊物名称: CONTEMPORARY ACCOUNTING RESEARCH
• ISSN/ISSBN: 0823-9150
• DOI: 10.1111/1911-3846.12658
• 发表日期: 2021
• 页码: 2071-2104
• 关键词: professional skepticism; cognitive heuristics; TASK COMPLEXITY; decision aid; need; performance; KNOWLEDGE; ACCOUNTABILITY; motivation; client

摘要

Regulators and researchers provide evidence that auditors' judgment quality is problematic in complex audit tasks. We introduce a framework for improving auditor judgment in these tasks. The framework builds on dual-process theory to recognize that high-quality judgment in complex tasks requires that auditors (i) possess the knowledge needed for the task, (ii) recognize the need for analytical (versus heuristic) processing, and (iii) have sufficient cognitive capacity to complete the analytical processing. Based on the framework, we predict that auditors' need for cognition (NFC), a characteristic theoretically linked to recognizing the need for analytical processing, is associated with higher quality complex judgments. Analysis of 11 studies supports this assertion. We demonstrate the usefulness of the framework by predicting and finding that priming auditors with an accuracy goal improves judgments, particularly for lower NFC auditors, who are less likely to spontaneously engage in analytical processing. The framework facilitates systematic development of interventions to improve auditor judgment by highlighting that solutions should address the specific conditions causing judgment problems.