STABILIZING AN MIS
成果类型：
Article
署名作者：
McNeil, D. H.
署名单位：
International Business Machines (IBM); IBM USA
刊物名称：
MIS QUARTERLY
ISSN/ISSBN：
0276-7783
DOI：
10.2307/249046
发表日期：
1979
页码：
31-36
关键词：
摘要：
Technical managers of MIS appear to have only two problems: End user requirements continually evolve; Vendor product offerings are in constant flux. In other words, everything is subject to somewhat unpredictable change from all sides at once. This is the quintessence of unmanageability. The excitement and adventure of the situation are more than offset by the excessive costs of development and maintenance which accrue to those who are trying to provide an MIS of consistently high quality. One company which performs MIS and conventional data processing services for more than 400 hospitals was able to design, implement and maintain a rather complete set of functional interface standards for all software run on its central processing facility. Seven primary functional types were identified and implemented over a five year period with an expenditure of more than 50 person-years of effort. User profile management and user data distribution were the two best developed and most essential standard interfaces. The diversity of client characteristics and of output media which can be handled through the interfaces has made possible an extraordinary corporate growth rate in excess of 25% per year, with a corresponding expansion in client base and MIS services. The management ramifications and the technological outcomes of this MIS stabilizing project are the complementary subjects of this paper.
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