Value Analysis: Justifying Decision Support Systems
成果类型：
Article
署名作者：
Keen, Peter G. W.
署名单位：
Massachusetts Institute of Technology (MIT); Harvard University; Stanford University; University of Pennsylvania
刊物名称：
MIS QUARTERLY
ISSN/ISSBN：
0276-7783
DOI：
10.2307/249154
发表日期：
1981
页码：
1-15
关键词：
摘要：
Managers face a dilemma in assessing DSS proposals. The issue of qualitative benefits is central, but they must find some way of deciding if the cost is justified. A general weakness of the cost-benefit approach is that it requires knowledge, accuracy, and confidence. about issues which for innovations are unknown, ill-defined, and uncertain. The benefit of a DSS is the incentive for going ahead. The complex calculations of cost-benefit analysis ale replaced in value analysis by rather simple questions about its usefulness.
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