An Assessment of the Concept of Decision Support Systems as Viewed by Senior-Level Executives
成果类型：
Article
署名作者：
Alavi, Maryam
署名单位：
University of Houston System; University of Houston; Battelle Memorial Institute
刊物名称：
MIS QUARTERLY
ISSN/ISSBN：
0276-7783
DOI：
10.2307/249063
发表日期：
1982
页码：
1-9
关键词：
摘要：
This article describes a study performed to (1) investigate senior executives' perceptions of decision support systems concepts, and (2) identify executives' needs and desired benefits related to decision support systems. A series of indepth interviews was conducted with senior-level industrial executives. The findings suggest three guidelines for the design of effective decision support systems: (1) executive users should be directly involved in the development and evaluation of the initial design concept, (2) if possible, a prototype should be built before developing the full-scale system, and (3) the decision support system should provide capabilities for complexity coping, conflict resolution, and uncertainty reduction.