Chargeback Systems and User Involvement in Information Systems - An Empirical Investigation
成果类型：
Article
署名作者：
Olson, Margrethe H.; Ives, Blake
署名单位：
New York University; Dartmouth College; State University of New York (SUNY) System; Binghamton University, SUNY
刊物名称：
MIS QUARTERLY
ISSN/ISSBN：
0276-7783
DOI：
10.2307/249282
发表日期：
1982
页码：
47-60
关键词：
摘要：
Computer chargeback systems are installed to meet various data processing objectives. One objective is to increase user involvement in decisions regarding information systems development and use. Presumably, increasing user involvement will result in more effective information systems. In a field study the authors examine the relationship between various characteristics of a computer chargeback system, the quality of the chargeback system's user interface, user involvement, and user attitudes about information systems services. Suggestions are given both for the practicing information systems manager and for future information systems researchers.
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