Cost/Benefit Analysis of Computer Based Message Systems

成果类型:
Article
署名作者:
Montgomery, Ian; Benbasat, Izak
署名单位:
University of British Columbia
刊物名称:
MIS QUARTERLY
ISSN/ISSBN:
0276-7783
DOI:
10.2307/249073
发表日期:
1983
页码:
1-14
关键词:
摘要:
This article provides a review and synthesis of the recent literature in computer based message systems (CBMS). It describes the problems associated with the current methods of communication and discusses how CBMS attempts to solve these problems. The article then presents some estimates of the costs of CBMS and potential problems that could slow down the implementation of these systems. The article concludes by outlining a methodology for developing CBMS.