Chauffeured Versus End User Access to Commercial Databases: The Effects of Task and Individual Differences
成果类型：
Article
署名作者：
Culnan, Mary J.
署名单位：
University of California System; University of California Berkeley
刊物名称：
MIS QUARTERLY
ISSN/ISSBN：
0276-7783
DOI：
10.2307/249077
发表日期：
1983
页码：
55-67
关键词：
摘要：
This field study investigated the task and individual characteristics of 184 professionals who accessed commercial database services to acquire external information directly (as end users) or through an intermediary (chauffeur). Chauffeured access appears to be most appropriate when the individual has a one-time need for new information while direct access appears to be most appropriate when a database is used on a regular basis by the same individual. The results of this study are consistent with prior research which suggests that multiple access arrangements are necessary in order for organizations to make effective use of these and other types of online database systems.
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