Social cognitive theory and individual reactions to computing technology: A longitudinal study

• 成果类型: Article
• 署名作者: Compeau, D; Higgins, CA; Huff, S
• 署名单位: University of Calgary; Western University (University of Western Ontario)
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• DOI: 10.2307/249749
• 发表日期: 1999
• 页码: 145-158
• 关键词: self-efficacy expectations; information technology; user acceptance; learning theory; perceived ease; models; performance; usage

摘要

A model, based on Bandura's Social Cognitive Theory, was developed to test the influence of computer self-efficacy, outcome expectations, affect, and anxiety on computer usage. The model was tested using longitudinal data gathered from 394 end users over a one-year interval. Significant relationships were found between computer self-efficacy, and outcome expectations, and between self-efficacy and affect and anxiety and use. Performance outcomes were found to influence affect and use, while affect was significantly related to use. Overall, the findings provide strong confirmation that both self-efficacy and outcome expectations impact on an individual's affective and behavioral reactions to information technology.