Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms

• 成果类型: Review
• 署名作者: Sambamurthy, V; Bharadwaj, A; Grover, V
• 署名单位: Michigan State University; Michigan State University's Broad College of Business; Emory University; Clemson University
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• 发表日期: 2003
• 页码: 237-263
• 关键词: dynamic capabilities; Competitive advantage; KNOWLEDGE MANAGEMENT; PRODUCT DEVELOPMENT; strategy; ORGANIZATION; PERSPECTIVE; investments; orientation; performance

摘要

Agility is vital to the innovation and competitive performance of firms in contemporary business environments. Firms are increasingly relying on information technologies, including process, knowledge, and communication technologies, to enhance their agility. The purpose of this paper is to broaden understanding about the strategic role of IT by examining the nomological network of influences through which IT impacts firm perfor By drawing upon recent thinking in the mance, strategy, - entrepreneurship, and IT management literatures, this paper uses a multitheoretic lens to argue that information technology. investments and. capabilities influence firm performance through three significant organizational capabilities (agility, digital options, and entrepreneurial alertness) and strategic processes (capability-, building, entrepreneurial action, and,coevolutionary adaptation). We also propose that these, dynamic capabilities and strategic processes impact the ability of firms. to launch many and varied competitive actions and that, in. turn, these competitive actions are a significant antecedent of firm Performance. Through our theorizing, we draw attention to a significant and reframed role of IT as a digital options generator in contemporary firms.