Moving beyond intentions and toward the theory of trying: Effects of work environment and gender on post-adoption information technology use

• 成果类型: Review
• 署名作者: Ahuja, MK; Thatcher, JB
• 署名单位: Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Clemson University
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• 发表日期: 2005
• 页码: 427-459
• 关键词: computer self-efficacy; sex-differences; individual-differences; perceived ease; JOB-ATTITUDES; acceptance; stress; satisfaction; performance; ANXIETY

摘要

Grounded in the theory of trying, this study examines the influence of the work environment and gender on trying to innovate with information technology. The study extends the innovation diffusion literature by offering a theory-driven explanation for examining trying to innovate with IT and a parsimonious measure for this construct. Drawing on the theory of reasoned action, we argue that work environment impediments render intentions inadequate for examining post-adoption IT use. Instead of examining intentions, we introduce the goal-based construct of trying to innovate with IT as an appropriate dependent variable for examining post-adoption IT use. Statistical analysis supports the reliability and validity of a parsimonious measure of trying to innovate with IT. The study focuses on two research questions. First, do perceptions of the work environment such as overload and autonomy influence individuals' trying to innovate with IT? Second, does gender influence the relationship between perceptions of the environment and trying to innovate with IT? The model articulates how perceptions of the environment moderated by gender may influence trying to innovate with IT Results provide evidence that overload and autonomy are antecedents to trying to innovate with information technology. Further, findings confirm that autonomy interacts with overload to determine trying to innovate with IT and that these relationships vary by gender. Implications for research and practice are offered.