Knowledge integration and information technology project performance

• 成果类型: Article
• 署名作者: Mitchell, Victoria L.
• 署名单位: University of Calgary
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• 发表日期: 2006
• 页码: 919-939
• 关键词: ARCHITECTURAL INNOVATION; user participation; capabilities; COORDINATION; determinants; uncertainty; involvement; PERSPECTIVE; diffusion; alignment

摘要

Successful product and process design depends on management's ability to integrate fragmented pockets of specialized knowledge. This integrative capability has important implications for large-scale information technology projects. This article examines the relationship between timely project completion and two dimensions of management's integrative capability: access to external knowledge and internal knowledge integration. Measures of these two dimensions are used to predict on-time project completion, where completion is a function of the duration of IT-related project delays. In a longitudinal study of 74 enterprise application integration projects in the medical sector, integrative capability was measured from the point of view of the CIO and a facility IT manager. Accounting for several project controls, our Cox regression results indicate both integrative dimensions significantly mitigate the duration of IT-related project delays, thus promoting timely project completion. The analysis also reveals the importance of taking management structure into consideration when studying IT phenomena in networked organizations.