Plant information systems, manufacturing capabilities, and plant performance

• 成果类型: Article
• 署名作者: Banker, Rajiv D.; Bardhan, Indranil R.; Chang, Hsihui; Lin, Shu
• 署名单位: Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Dallas; University of California System; University of California Riverside; University of Texas System; University of Texas Dallas
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• 发表日期: 2006
• 页码: 315-337
• 关键词: data interchange technology; resource-based view; Competitive advantage; DYNAMIC CAPABILITIES; firm performance; business value; E-commerce; IMPACT; announcements; PRODUCTIVITY

摘要

Firms have been investing over $5 billion a year in recent years on new information technology, and software in their manufacturing plants. In this study, we develop a conceptual model based on the theory of dynamic capabilities to study how manufacturing plants realize improvements in plant performance by leveraging plant information systems to enable implementation of advanced manfacturing capabilities. We develop hypotheses about relationships between information systems, their impact on manufacturing practices, and the overall impact on plant performance. Analysis of survey data from 1, 077 U.S. manufacturing plants provides empirical support for the dynamic capabilities model and suggests that manufacturing capabilities mediate the impact of information systems on plant performance. Our results underscore the importance of manufacturing and organizational capabilities in studying the impact of IT on manufacturing plant productivity, and provide a sharper theoretical lens to evaluate them impact.