The contingent effects of training, technical complexity, and task interdependence on successful information systems implementation

• 成果类型: Article
• 署名作者: Sharma, Rajeev; Yetton, Philip
• 署名单位: University of Oklahoma System; University of Oklahoma - Norman; University of New South Wales Sydney
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• 发表日期: 2007
• 页码: 219-238
• 关键词: innovation characteristics; TECHNOLOGY; acceptance; support; usage; determinants; assimilation; metaanalysis; performance; management

摘要

Research has investigated the main effect of training on information systems implementation success. However, empirical support for this model is inconsistent. We propose a contingent model in which the effect of training on IS implementation success is a function of technical complexity and task interdependence. A meta-analysis of the literature finds strong support for the model, explaining the inconsistent findings reported in the literature. Implications for theory and practice are discussed