THE FORMATION AND VALUE OF IT-ENABLED RESOURCES: ANTECEDENTS AND CONSEQUENCES OF SYNERGISTIC RELATIONSHIPS

• 成果类型: Article
• 署名作者: Nevo, Saggi; Wade, Michael R.
• 署名单位: State University of New York (SUNY) System; University at Albany, SUNY; York University - Canada
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• 发表日期: 2010
• 页码: 163-183
• 关键词: SUSTAINED COMPETITIVE ADVANTAGE; information-technology; Complexity theory; firm performance; KNOWLEDGE MANAGEMENT; USEFUL PERSPECTIVE; business value; systems-theory; ORGANIZATION; service

摘要

This paper informs the literature on the business value of information technology by conceptualizing a path from IT assets-that is, commodity-like or off-the-shelf information technologies-to, sustainable competitive advantage. This path suggests that IT assets can play a strategic role when they are combined with organizational resources to create IT-enabled resources. To the extent that relationships between IT assets and organizational resources are synergistic, the ensuing IT-enabled resources are capable of positively affecting firms' sustainable competitive advantage via their improved strategic potential. This is an important contribution since IT-related organizational benefits have been hard to demonstrate despite attempts to study them through a variety of methods and theoretical lenses. This paper synthesizes systems theory and the resource-based view of the firm to build a unified conceptual model linking IT assets with firm-level benefits. Several propositions are derived from the model and their implications for IS research and practice are discussed.