Computer-Mediated Deception: Strategies Revealed by Language-Action Cues in Spontaneous Communication

• 成果类型: Article
• 署名作者: Ho, Shuyuan Mary; Hancock, Jeffrey T.; Booth, Cheryl; Liu, Xiuwen
• 署名单位: State University System of Florida; Florida State University; Stanford University; State University System of Florida; Florida State University; State University System of Florida; Florida State University
• 刊物名称: JOURNAL OF MANAGEMENT INFORMATION SYSTEMS
• ISSN/ISSBN: 0742-1222
• DOI: 10.1080/07421222.2016.1205924
• 发表日期: 2016
• 页码: 393-420
• 关键词: nonverbal behavior dynamics; interpersonal deception; perceived communication; credibility assessment; predicting deception; linguistic styles; lies; systems; SUSPICION

摘要

Computer-mediated deception threatens the security of online users' private and personal information. Previous research confirms that humans are bad lie detectors, while demonstrating that certain observable linguistic features can provide crucial cues to detect deception. We designed and conducted an experiment that creates spontaneous deception scenarios in an interactive online game environment. Logistic regression, and certain classification methodologies were applied to analyzing data collected during fall 2014 through spring 2015. Our findings suggest that certain language-action cues (e.g., cognitive load, affective process, latency, and wordiness) reveal patterns of information behavior manifested by deceivers in spontaneous online communication. Moreover, computational approaches to analyzing these language-action cues can provide significant accuracy in detecting computer-mediated deception.