The Relative Role of Digital Complementary Assets and Regulation in Discontinuous Telemedicine Innovation in European Hospitals

• 成果类型: Article
• 署名作者: Steinhauser, Stefanie; Doblinger, Claudia; Huesig, Stefan
• 署名单位: University of Regensburg; Technical University of Munich; Technical University of Munich; Technische Universitat Chemnitz
• 刊物名称: JOURNAL OF MANAGEMENT INFORMATION SYSTEMS
• ISSN/ISSBN: 0742-1222
• DOI: 10.1080/07421222.2020.1831778
• 发表日期: 2020
• 页码: 1155-1183
• 关键词: information-systems; health-care; DYNAMIC CAPABILITIES; TECHNOLOGICAL DISCONTINUITIES; absorptive-capacity; BUSINESS MODELS; incumbent firms; DOMINANT LOGIC; adoption; TRANSFORMATION

摘要

Telemedicine innovation is important for accelerating the digital transformation of the health care sector. However, telemedicine is a discontinuous digital innovation, and incumbent health care organizations are lagging in its adoption. We combine research on IT innovation adoption and discontinuous innovation to study the relative role of two drivers of discontinuous innovation adoption: digital complementary assets and the regulatory environment. Our findings from 1,753 acute care hospitals across 30 European countries suggest that digital complementary assets have a stronger effect on telemedicine innovation adoption than the regulatory framework. In addition, we observe application- and business model-specific differences. Overall, our findings add the role of organizational versus regulatory drivers of discontinuous innovation adoption to information systems research, emphasize the importance of digital complementary assets for the adoption of discontinuous innovation by incumbent organizations, and provide new insights into how the diffusion of telemedicine innovation can be accelerated.