Governance Practices in Platform Ecosystems: Navigating Tensions Between Cocreated Value and Governance Costs

• 成果类型: Article
• 署名作者: Huber, Thomas L.; Kude, Thomas; Dibbern, Jens
• 署名单位: University of Bern; ESSEC Business School
• 刊物名称: INFORMATION SYSTEMS RESEARCH
• ISSN/ISSBN: 1047-7047
• DOI: 10.1287/isre.2017.0701
• 发表日期: 2017
• 页码: 563-584
• 关键词: organization; architecture; integration; TECHNOLOGY; INNOVATION

摘要

Based on an exploratory multiple-case study in two platform ecosystems, we develop a process theory that explains how and why different ways of practicing ecosystem- wide governance are more or less successful in navigating the tension between cocreated value and governance costs. Our process theory shows that how ecosystem-wide rules and values are practiced considerably varies and changes over time. Initially, governance practices follow ecosystem-wide rules; if and how practices shift toward going beyond the rules hinges on specific necessary conditions. Irrespective of which governance route is taken, the tension between cocreated value and governance costs is more successfully addressed if practices are sensitive to ecosystem-wide values.