Information Sharing in Supply Chains: An Empirical and Theoretical Valuation

• 成果类型: Article
• 署名作者: Cui, Ruomeng; Allon, Gad; Bassamboo, Achal; Van Mieghem, Jan A.
• 署名单位: Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Northwestern University
• 刊物名称: MANAGEMENT SCIENCE
• ISSN/ISSBN: 0025-1909
• DOI: 10.1287/mnsc.2014.2132
• 发表日期: 2015
• 页码: 2803-2824
• 关键词: Supply chain; information sharing; signal propagation; decision deviation; Time Series; empirical forecasting; autoregressive integrated moving average process

摘要

We provide an empirical and theoretical assessment of the value of information sharing in a two-stage supply chain. The value of downstream sales information to the upstream firm stems from improving upstream order fulfillment forecast accuracy. Such an improvement can lead to lower safety stock and better service. Based on the data collected from a consumer packaged goods company, we empirically show that, if the company includes the downstream sales data to forecast orders, the improvement in the mean squared forecast error ranges from 7.1% to 81.1% across all studied products. Theoretical models in the literature, however, suggest that the value of information sharing should be zero for over half of our studied products. To reconcile the gap between the literature and the empirical observations, we develop a new theoretical model. Whereas the literature assumes that the decision maker strictly adheres to a given inventory policy, our model allows him to deviate, accounting for private information held by the decision maker, yet unobservable to the econometrician. This turns out to reconcile our empirical findings with the literature. These decision deviations lead to information losses in the order process, resulting in a strictly positive value of downstream information sharing. Furthermore, we empirically quantify and show the significance of the value of operations knowledge-the value of knowing the downstream replenishment policy.