Robust Scheduling Practices in the US Airline Industry: Costs, Returns, and Inefficiencies

• 成果类型: Article
• 署名作者: Atkinson, Scott E.; Ramdas, Kamalini; Williams, Jonathan W.
• 署名单位: University System of Georgia; University of Georgia; University of London; London Business School; University of North Carolina; University of North Carolina Chapel Hill
• 刊物名称: MANAGEMENT SCIENCE
• ISSN/ISSBN: 0025-1909
• DOI: 10.1287/mnsc.2015.2302
• 发表日期: 2016
• 页码: 3372-3391
• 关键词: airline performance; robust scheduling; DELAYS; stochastic production frontiers; directional distance functions

摘要

Airlines use robust scheduling to mitigate the impact of unforeseeable disruptions on profits. We examine how effectively three common practices-flexibility to swap aircraft, flexibility to reassign gates, and scheduled aircraft downtime-accomplish this goal. We first estimate a multiple-input, multiple-outcome production frontier, which defines the attainable set of outcomes from given inputs. We then recover unobserved input costs and calculate how expenditure on inputs affects outcomes and revenues. We find that the per-dollar return from expenditure on gates, or more effective management of existing gate capacity, is three times larger than the per-dollar returns from other inputs. Next, we use the estimated trade-offs faced by carriers along the frontier to measure the value to carriers of reducing delays. Finally, we calculate the improvement in carriers' outcomes and profits if their operational inefficiencies are eliminated. On average, we estimate that operational inefficiencies cost carriers about $1.7 billion in revenue annually.