No Gifts Returned: Surprise Bonuses Reduce Productivity in a Natural Field Experiment

成果类型:
Article; Early Access
署名作者:
Bogliacino, Francesco; Grimalda, Gianluca; Pipke, David
署名单位:
Catholic University of the Sacred Heart; University of Passau
刊物名称:
MANAGEMENT SCIENCE
ISSN/ISSBN:
0025-1909
DOI:
10.1287/mnsc.2022.04085
发表日期:
2025
关键词:
gift exchange employer-worker relationship pay inequality Natural field experiment RECIPROCITY fairness contentment fears dismissal
摘要:
The gift exchange hypothesis posits that workers reciprocate above-market wages with increased productivity. This paper tests this hypothesis in a natural field experiment where one or both workers in a pair received a discretionary bonus after an initial round of data entry tasks. Bonuses were assigned based on one of three criteria: (i) relative productivity in the initial round, (ii) economic need, or (iii) an arbitrary decision. Two conditions where neither or both workers received a bonus served as the baseline. Contrary to the gift exchange hypothesis, we found a significant decline in postbonus productivity, especially when both workers received the bonus. This result suggests that workers interpreted the bonus as a signal of employer contentment, allowing them to reduce their effort. We conjectured that the postbonus productivity decline may result from either (a) a lower perceived risk of repercussions from slacking, such as early dismissal, or (b) a reduced sense of obligation to reciprocate the employer's kindness. A follow-up experiment replicated the primary result, providing moderate evidence for the explanation based on reduced fear of dismissal. The main effect of bonuses on productivity was substantial, with effort reductions of 15.1% in the first experiment and 8.4% in the follow-up relative to baseline. In cases where only one worker received a bonus, nonrecipients' inequality aversion appeared to decrease productivity markedly in the economic need treatment, whereas status-seeking behavior slightly increased productivity by bonus recipients in the productivity treatment.