Warranty economic decision models: A summary and some suggested directions for future research

成果类型:
Review
署名作者:
Thomas, MU; Rao, SS
署名单位:
Purdue University System; Purdue University
刊物名称:
OPERATIONS RESEARCH
ISSN/ISSBN:
0030-364X
DOI:
10.1287/opre.47.6.807
发表日期:
1999
页码:
807-820
关键词:
摘要:
Product guarantees or warranties have been around for generations, but formal approaches for establishing and examining warranties have been considered only during the past 20 years. A review of the literature on warranty models and analysis methods is provided, along with some suggestions for further research.