Operations Management Research: Relevance and Impact

• 成果类型: Article
• 署名作者: Swaminathan, Jayashankar M.
• 署名单位: University of North Carolina; University of North Carolina Chapel Hill
• 刊物名称: M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1523-4614
• DOI: 10.1287/msom.2023.0691
• 发表日期: 2025
• 关键词: Supply Chain Management; risk management; nonprofit management; Energy-Related Operations; OM-information technology interface

摘要

Problem definition: A fundamental issue faced by operations management researcher relates to striking the right balance between rigor and relevance in their work. Another important aspect of operations management research relates to influencing and positively impacting businesses and society at large. We constantly struggle to achieve these objectives. Methodology/results: This MSOM Fellow forum article discusses key opportunities for increasing the relevance and impact of Operations Management research. In particular, it highlights two major areas: technology enabled operations and society and operations where unique opportunities exist for the field to make lasting contributions to business and society. Managerial implications: It concludes with a menu of approaches to enhance practical impact of our research.