The impact of unions on operations strategy

• 成果类型: Article
• 署名作者: Pagell, M; Handfield, R
• 署名单位: Kansas State University; North Carolina State University
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/j.1937-5956.2000.tb00330.x
• 发表日期: 2000
• 页码: 141-157
• 关键词: operations strategy; labor relations; unions; reengineering

摘要

This paper explores the effect that unions have on a firm's ability to reengineer manufacturing processes. We begin by exploring the various effects that a union may have in a manufacturing environment. Next, we briefly review how unions may affect managerial initiatives to reengineer processes and improve manufacturing performance. The third section analyzes an existing database to test for differences in cycle time and manufacturing performance between union and nonunion firms. Finally. we discuss the implications of the study For future operations strategy research and note how a different form of union-management relationships is beginning to evolve.