How Plant Managers' Experiences and Attitudes Toward Sustainability Relate to Operational Performance

• 成果类型: Article
• 署名作者: Pagell, Mark; Gobeli, David
• 署名单位: York University - Canada; Oregon State University
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/j.1937-5956.2009.01050.x
• 发表日期: 2009
• 页码: 278-299
• 关键词: sustainable operations management; employee well-being; the natural environment; secondary measures of performance; qualitative data

摘要

Managers are increasingly faced with pressure to think not just about profits, but also about their organization's environmental and social performance. This research provides a first examination of operational managers' experiences with and attitudes about employee well-being and environmental issues, how these factors impact employee well-being and environmental performance, and how the three performance measures interrelate. We use violations of Occupational Safety and Health Administration regulations and Toxic Release Inventory reports of emissions as proxies for employee well-being and environmental performance. Our findings suggest that operational managers do not (yet) think in sustainability terms. However, employee well-being and environmental performance do interact in a significant way with operational performance. Hence, operational managers would benefit from a more complete understanding of the relationships among the elements of the triple bottom line.