Team Dispersion, Information Technology, and Project Performance

• 成果类型: Article
• 署名作者: Bardhan, Indranil; Krishnan, Vish V.; Lin, Shu
• 署名单位: University of Texas System; University of Texas Dallas; University of California System; University of California San Diego; California State University System; California State University Fresno
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/j.1937-5956.2012.01366.x
• 发表日期: 2013
• 页码: 1478-1493
• 关键词: team dispersion; information technology; PROJECT PERFORMANCE; Moderation; project management

摘要

The impact of information technology (IT) on the performance of distributed projects is not well understood. Although prior research has documented that dispersion among project teams has an adverse effect on project performance, the role of IT as an enabler of communication to bridge the spatial distance among team members in distributed networks has not been empirically studied. We focus on the role of IT as a moderator of the relationship between team dispersion and project performance using projects as the unit of analysis. We find that IT mitigates the negative effect of team dispersion on project performance, especially in high information volume projects. Our central contribution is the development of an empirically tested model to improve the understanding of the operational impact of IT as a vehicle to bridge spatial dispersion among distributed teams that are engaged in knowledge-intensive work.