All You Need Is Trust? An Examination of Inter-organizational Supply Chain Projects

• 成果类型: Article
• 署名作者: Brinkhoff, Andreas; Oezer, Oezalp; Sargut, Goekce
• 署名单位: University of Texas System; University of Texas Dallas; Governors State University
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/poms.12234
• 发表日期: 2015
• 页码: 181-200
• 关键词: trust; asymmetric dependence; supply chain projects; project management; performance

摘要

This study examines the antecedents of supply chain project success. We first propose and test a model that describes the role of relationship-level factors (trust and asymmetric dependence) and project-level factors (between-firm communication and within-firm commitment) in determining supply chain project success. We find that project-level factors completely mediate the effect of trust on project success. We conclude that trust, despite being a stronger predictor compared to asymmetric dependence, is necessary but not sufficient for supply chain project success. We then proceed to further explore the role of these factors by introducing a categorical scheme that differentiates supply chain projects based on the decision rights configuration of each project. This categorization enables us to explore how relationship-level and project-level factors can have different impact on performance based on the characteristics of a supply chain project. The findings offer insights into how to effectively manage supply chain projects and inter-firm alliances.