Performance implications of outsourcing for technological innovations: managing the efficiency and adaptability trade-off

• 成果类型: Article
• 署名作者: Weigelt, Carmen; Sarkar, M. B.
• 署名单位: Tulane University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
• 刊物名称: STRATEGIC MANAGEMENT JOURNAL
• ISSN/ISSBN: 0143-2095
• DOI: 10.1002/smj.951
• 发表日期: 2012
• 页码: 189-216
• 关键词: Outsourcing; AMBIDEXTERITY; absorptive capacity; Technological innovation; modularization

摘要

We explore how increasing efficiency compromises adaptability when a firm outsources during the emergent stages of a technological innovation. Since efficiency -related problems differ in complexity and structure from those associated with adaptability, their optimal governance differs. While the former benefits from outsourcing, the latter is better off managed within organizational boundaries. In addition, a firm's ability to engage in complex problem solving buffers the efficiency-adaptability trade-off that occurs with increasing levels of outsourcing. In this study, we find support for our theses. Although outsourcing yields efficiency gains up to a certain point, it hurts adaptability. However, a firm's absorptive capacity mitigates this trade-off. Our data on outsourcing for Internet banking is both archival and based on two surveys conducted with 100 U.S. banks. Copyright (C) 2011 John Wiley & Sons, Ltd.