Who Takes Risks? A Framework on Organizational Risk-Taking During Sudden-Onset Disasters

• 成果类型: Article
• 署名作者: Shaheen, Iana; Azadegan, Arash; Roscoe, Samuel
• 署名单位: University of Arkansas System; University of Arkansas Fayetteville; Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick; University of Sussex
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/poms.13500
• 发表日期: 2021
• 页码: 4023-4043
• 关键词: Disaster relief operations; humanitarian operations management; Non-governmental organizations (NGOs); Organizational Attention Theory; risk propensity

摘要

Do humanitarian organizations exhibit similar risk-taking behavior? This study analyzed 60 interviews from 24 case studies on four types of organizations involved in disaster response: established, expanding, extending, and emergent. By elaborating on organizational attention theory, this study investigated how organizational tasks, structures, attention, and context combine to influence organizational risk-taking behavior by different organizational types during sudden-onset disasters. Counterintuitively, the results indicate that two organizational types shift their risk-taking behavior in reverse directions during disaster response stages. Expanding organizations (e.g., primary disaster response NGOs) are generally risk-averse during the immediate response stage but become risk-taking during the short-term recovery stage. In contrast, extending organizations (e.g., homeless shelters) are risk-taking during the immediate response but become risk-averse during short-term recovery. While established organizations are generally risk-averse, the study differentiated between two sub-types of established organizations with nuanced differences in risk-taking behavior. Finally, while emergent organizations show a propensity toward risk-taking, the results differentiate between two emergent sub-types, where the socially emergent sub-type (e.g., church volunteer groups) shows more pronounced risk-taking behavior than the enterprise emergent subtype (e.g., corporate volunteer groups). The study contributes to organizational attention theory by showing how the varied risk-taking behaviors are related to the three dimensions of performance (resource agility, resource adaptability, and resource alignment), commonly referred to as the Triple-A model. The study implications provide researchers and managers with a framework to help understand and predict risk-taking behavior by organizational types and sub-types during disaster relief operations.