Improving Agility, Adaptability, Alignment, Accessibility, and Affordability in Nanostore Supply Chains

• 成果类型: Article
• 署名作者: Escamilla, Rafael; Fransoo, Jan C.; Tang, Christopher S.
• 署名单位: Tilburg University; Kuhne Logistics University; University of California System; University of California Los Angeles
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/poms.13309
• 发表日期: 2021
• 页码: 676-688
• 关键词: nanostores; retail; innovations; AAA supply chains; developing economies

摘要

In developing economies, nanostores (i.e., small independent neighborhood stores) in urban and rural areas face different infrastructural, operational, and financial challenges. How can urban nanostores compete with supermarket chains as they enter the market? How can rural nanostores provide more services at affordable prices to sustain their operations? By developing innovative business models enabled by new technologies such as smartphones, mobile payments, and solar panels, we show how urban nanostores can increase the capabilities of agility, adaptability, and alignment in their supply chain to compete, and how rural nanostores can change their operations to improve accessibility (in terms of products/services) and affordability (in terms of price). In addition, we describe some emerging research opportunities for further consideration.