Configuration of digital and physical infrastructure platforms: Private and public perspectives

• 成果类型: Article
• 署名作者: Joglekar, Nitin; Anderson, Edward G. Jr Jr; Lee, Kyungmin (Brad); Parker, Geoffrey; Settanni, Ettore; Srai, Jagjit Singh
• 署名单位: Boston University; University of Texas System; University of Texas Austin; American University; Dartmouth College; University of Cambridge
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/poms.13865
• 发表日期: 2022
• 页码: 4515-4528
• 关键词: digital infrastructure; physical infrastructure; platforms; public policies; Supply chains

摘要

Investments in infrastructure platforms aim to enhance supply chain performance. We build on network-based models of platform growth to characterize configurations of digital and physical supply chain infrastructure. We define cross-platform effect as the value accrued by a platform on one side of a multiplatform configuration as capability for the opposite side platform evolves. We posit that aligning cross-platform effect across digital and physical infrastructure enhances system outcomes. Our arguments are informed by evidence on private-public partnerships for developing production and distribution infrastructure in the pharmaceutical industry. We identify enablers and inhibitors for cross-platform effects within these data in terms of product and process technology readiness, path-dependent standards creation, organizational alignment, regulatory fragmentation, and the desire towards such infrastructure yielding resilient outcomes. Implications of findings, in shaping analytical and empirical research on managing supply chain infrastructure, at the levels of firms, industries, and public policies are discussed.