Genuine and sustained POM mastery from linear POM to POM system symphonies

• 成果类型: Article
• 署名作者: Robertson, Peter W.; Starr, Martin K.
• 署名单位: University of Wollongong; Columbia University; Rollins College
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/poms.13870
• 发表日期: 2022
• 页码: 4628-4642
• 关键词: POM call-to-action; POM futures; POM mastery; POM response path; POM trends

摘要

A dramatically changing business landscape characterized by volatility and uncertainty (which in turn are driven by unpredictable alterations of conditions by such factors as geopolitical events, climate changes, disasters-natural and human causes, reduction in food, potable water, and critical materials supply along with environmental contamination), has created a situation whereby a rethink of Production and Operations Management (POM) strategies and practices is considered timely and appropriate. Against a backdrop of current POM strengths and weaknesses, and expected POM futures, a response path for POM adoption to deal with such uncertainties and risks is proposed and described in some detail. This involves the treatment of POM as a more interconnected and integrated system than has hitherto been the case. Such an interconnected approach is described as a POM symphony where all key players would be playing from the same script and the POM leader must serve as a coach-coordinator, that is, the symphony's conductor.