Impact of cybersecurity on operations and supply chain management: Emerging trends and future research directions

• 成果类型: Article
• 署名作者: Kumar, Subodha; Mallipeddi, Rakesh R.
• 署名单位: Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University System of Ohio; Ohio State University
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1111/poms.13859
• 发表日期: 2022
• 页码: 4488-4500
• 关键词: cybersecurity; Industry 4.0; Industry 5.0; Information and communication technologies; Production and Operations Management

摘要

The new age economy is primarily driven by Industry 4.0 and Industry 5.0, which facilitate smartification of organizations by helping them integrate and automate decision making. Recent advances in information and communication technologies, such as the cloud, big data, Internet of things, and artificial intelligence and nanotechnology, have accelerated the adoption of Industry 4.0 and Industry 5.0. Because of these advancements, organizations are now facing new challenges in the form of cybersecurity risks that are partly caused by these technologies. In recent years, there has been a spike in the number of cyberattacks, and organizations are taking steps to minimize the impacts of these attacks. To address this critical issue, in this article, we discuss possible future research directions that production and operations management (POM) researchers can undertake to help organizations, supply chains, and governments develop robust strategies for reducing the number of attacks and their repercussions. In particular, we identify several avenues for future research in the following domains of POM: (1) global operations strategy, (2) healthcare operations management, (3) public policy, (4) management of technology, (5) supply chain management, and (6) disruptive technologies. Research on the topic of cybersecurity is not only an opportunity for operations management researchers but also critical for industry and society to overcome the challenges of cybersecurity risks.