SOME CHARACTERISTICS OF ONE TYPE OF HIGH RELIABILITY ORGANIZATION

• 成果类型: Article
• 署名作者: Roberts, Karlene H.
• 署名单位: University of California System; University of California Berkeley; University of California System; University of California Berkeley
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.1.2.160
• 发表日期: 1990
• 页码: 160-176
• 关键词: HIGH RELIABILITY ORGANIZATION; HAZARDOUS ORGANIZATIONS; ACCOUNTABILITY; reliability

摘要

This paper is concerned with defining organizational processes necessary to operate safely technologically complex organizations that can do great physical harm to themselves and their surrounding environments. The paper first argues that existing organizational research is little help in understanding organizational processes in such organizations It then identities nuclear powered aircraft earners as examples of potentially hazardous organizations with histories of excellent operations The paper then examines a set of components of risk identified by Perrow (1984) and antecedents to catastrophe elucidated by Shrivastava (1986) and discusses how carriers deal with these factors to lessen their potentially negative effects. The paper concludes with suggestions for future research.