Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance

• 成果类型: Article; Proceedings Paper
• 署名作者: Zaheer, A; McEvily, B; Perrone, V
• 署名单位: University of Minnesota System; University of Minnesota Twin Cities; Carnegie Mellon University; University of Cassino
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.9.2.141
• 发表日期: 1998
• 页码: 141-159
• 关键词: interorganizational trust; interfirm relations; RELATIONAL GOVERNANCE

摘要

Interpersonal and inter-organizational trust have been widely cited as important components of economics exchanges. However, rarely have these concepts been measured and their implications examined. This paper focuses on these difficult tasks.