How leaders foster self-managing team effectiveness: Design choices versus hands-on coaching

• 成果类型: Article
• 署名作者: Wageman, R
• 署名单位: Dartmouth College
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.12.5.559.10094
• 发表日期: 2001
• 页码: 559-577
• 关键词: team effectiveness; team leadership; self-managing teams; team coaching

摘要

This multi-method field study examines the relative effects of two kinds of leader behaviors-design choices and hands-on coaching-on the effectiveness of self-managing teams. Findings show that how leaders design their teams and the quality of their hands-on coaching both influence team selfmanagement, the quality of member relationships, and member satisfaction, but only leaders' design activities affect team task performance. Moreover, design and coaching interact, so that well-designed teams are helped more by effective coaching-and undermined less by ineffective coaching-than are poorly designed teams.