Status Conflict in Groups

• 成果类型: Article
• 署名作者: Bendersky, Corinne; Hays, Nicholas A.
• 署名单位: University of California System; University of California Los Angeles
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.1110.0734
• 发表日期: 2012
• 页码: 323-340
• 关键词: CONFLICT; status; group

摘要

We introduce status conflicts-defined as disputes over people's relative status (i.e., respect) positions in their group's social hierarchy-as a key group process that affects task group performance. Using mixed research methods, we qualitatively identify the characteristics of status conflicts, validate a four-item survey scale that distinctly measures status conflict, and investigate the relationship between status conflict and group performance. We determine that status conflict exerts a significant negative, main effect, moderates the effects of task conflict on group performance, and hurts performance by undermining information sharing more than other types of conflict do.