How Can Pluralistic Organizations Proceed with Strategic Changer A Processual Account of Rhetorical Contestation, Convergence, and Partial Agreement in a Nordic City Organization

• 成果类型: Article
• 署名作者: Sorsa, Virpi; Vaara, Eero
• 署名单位: Hanken School of Economics; University of Oxford
• 刊物名称: ORGANIZATION SCIENCE
• ISSN/ISSBN: 1047-7039
• DOI: 10.1287/orsc.2019.1332
• 发表日期: 2020
• 页码: 839-864
• 关键词: change; pluralistic organization; rhetoric; STRATEGIC CHANGE; strategy; strategy as practice; STRATEGY PROCESS

摘要

This study examines how pluralistic organizations confronting fundamental differences in values can proceed with strategic change. By drawing on a longitudinal case analysis of strategic change in a Nordic city organization, we show how the proponents and challengers play a rhetorical game in which they simultaneously promote their own value-based interests and ideas and seek ways to enable change. In particular, we identify a pattern in which the discussion moved from initial contestation through gradual convergence to increasing agreement. In addition, we elaborate on four rhetorical practices used in this rhetorical game: voicing own arguments, appropriation of others' arguments, consensus argumentation, and collective we argumentation. By so doing, our study contributes to research on strategic change in pluralistic organizations by offering a nuanced account of the use of rhetoric when moving from contestation to convergence and partial agreement. Furthermore, by detailing specific types of rhetorical practices that play a crucial role in strategy making, our study advances research on the role of rhetoric in strategy process and practice research more generally.